Chosen the wrong solicitor
If in doubt, ask
People regularly contact us because they believe they may have instructed the wrong solicitor, and wish to check the facts. Solicitors with inadequate skills can often make mistakes when handling a personal injury claim, and these mistakes are ultimately paid for by the client.
The reasons why they suspect that the solicitor is not handling the case correctly vary, and they are not always correctly suspicious. For example it may seem like a lawyer is taking too long to complete a part of the process. In some situations it is in your interest that they do so. However, and just as common, that is not the case and lawyers are mishandling a claim. It is always best to ask, and we will always give you an honest opinion. You should always remember that it is never too late to change the solicitor in charge of your case.
Solicitors recommended by insurance companies
One reason why clients call us with concerns about their current solicitor is that insurance companies advise them that they are obliged to use the solicitor they recommend. This is simply not the case. Those with a personal injury are free to instruct and transfer cases at their own discretion.

